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Privacy Policy 

1. Introduction

Welcome to EasyGo! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application on iOS and Android. By using EasyGo, you agree to the terms outlined in this policy.

2. Data We Collect

  • Location Data: We track your real-time location to provide our ride-hailing services, including finding nearby drivers, calculating fares, and ensuring a smooth ride experience.

  • Personal Information: We collect your phone number, email address, first name, and surname to create and manage your account, facilitate communication with drivers, and provide customer support.

3. How We Use Your Data

  • Providing the Service: Your location is necessary for booking rides, navigating to pick-up and drop-off locations, and ensuring a seamless travel experience.

  • Account Management: Your phone number, email, and name help us verify your identity, manage your profile, and enable secure access to the app.

  • Communication: We use your contact details to send ride confirmations, updates, and customer support communications.

  • Security and Fraud Prevention: We may use your data to enhance security measures and prevent fraudulent activity.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. However, we may share your data with:

  • Drivers: Your name and pick-up location are shared with drivers to facilitate your ride.

  • Service Providers: We may share data with trusted third-party partners who assist in app functionality, payment processing, and customer support.

  • Legal Compliance: If required by law, we may disclose your data to authorities to comply with legal obligations.

5. Data Retention

We retain your data as long as necessary to provide our services and fulfill legal obligations. If you request account deletion, we will remove your personal data, except where required by law.

6. Security Measures

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to take precautions to protect your personal information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Object to data processing in certain circumstances

To exercise your rights, please contact us at support@easy-go.cz.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through the app or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

EasyGo a.s.
Dobřejovice 488, Dobřejovice, 25101
support@easy-go.cz

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